yCRM is a robust customizable Customer Relationship Management software for Travel, Tourism & Hospitality industry. It comes in various generic as well as Industry specific variants and has many unique features and modules which are not available in other competitor software.
Simple screens, customizable workflows, the latest tech stack, and flexible pricing options make yCRM a preferred lead management software for B2B and B2C’s across domains and industries. The sales CRM software focuses on assisting tour operators and agents manage their business processes seamlessly and efficiently. Our cloud-based and best CRM software helps track emails, lead management, follow-ups, invoices, sales funnel, real-time customer data updates, and increased conversion. Automate several daily tasks in running the travel agency and activities planned with ease and deliver excellent solutions to the customers.
Data lifecycle management starting from Data Mining to Upload, Tracking and Control.
Support for Calls, Emails, SMS, WhatsApp based Marketing Campaigns & Leads generation flow.
Extensive Leads Management system with Leads Qualification, Interactions Tracking, GPS based Sales Rep Tracking.
Sales Funnel Tracking, Projections and forecasting at Service/Product, Division, Sales Rep & Consolidated levels.
Customer Management module with Client Profiling, Key Contacts, Sales Opportunities, Meetings & Pending Dues Tracking.
Target vs Actual tracking for Customer Meetings, Tracking of Support queries and SLA driven Support tracking.
You can incorporate disparate client data to examine for models, drifts, and other ideas crucial to essential decisions or timely reply to market performance. Furthermore, you can change client data streams from diverse origins such as support calls, social media posts, and sales data to have a look at overall thoughts about your brand..
With more data on control, you can pass on the new contacts quicker and concentrate on encouraging possibilities. You can also be able to check which clients are done for a cross-sell, upsell, or sort out and reactivate inoperative clients. Moreover, genuine commitment means clients are kept pleasant and satisfied with the deep run..
Sales can encourage on-the-ground information to assist marketing profession operations and brand communications. Marketing can support trades with new contacts in bulk. Both partners can exchange insights, deals, and connections that work as add-ons for the sales cycle..
By combining client data in a distributed database allows anyone in the network to access it with a 360-degree aspect of clients. Details such as demographics, contact details, support engagement, and transaction history can be easily accessible using filters and tags..
With a transparent businesses pipeline, it’s simpler to comprehend what tasks and deals are proceeding in and out, what is stagnating and moving, providing you models for prophecy..
Sales can immediately store client data on the domain using mobile access. Assistance can collect client interactions in email, phone, and chat in just some clicks. Advertising can put wings to the sorting of operations feedback. Teams do limited management and operate further on their primary operations. Collect real-time data: Your analytics and reports utilize the latest and updated data. Stay updated of client social stakes: It enables you to control all the pages on social media after sitting at your place, making it simpler to counter immediately to client praises, rants, and brand remarks..
Your analytics and reports utilize the latest and updated data..
It enables you to control all the pages on social media after sitting at your place, making it simpler to counter immediately to client praises, rants, and brand remarks..
