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Features

Access Management

Ensures secure and controlled system access with role-based permissions, SSO, and AD integrations.

Secure Login Module
Role-Based Access Control
SSO and AD Integrations
Organizational Hierarchy-Based Access Control
Password & Usage Policy Enforcement
Enterprise-Level Access Management

Benefits

Our Access Management System ensures secure, role-based control over business data, preventing unauthorized access. With SSO & Active Directory integrations, streamlined authentication enhances security. Hierarchy-based controls and password policy enforcement further strengthen data protection and compliance.

Benefits

Data Management Integration

Enables efficient data collection, secure storage, and real-time tracking.

Data Mining and Collection
Data Upload & Storage
Data Tracking and Control
Data Lifecycle Management

Benefits

Our Data Management & Integration System ensures seamless data handling with secure storage, tracking, and lifecycle management. It enables data mining for insights, organized upload & control, and compliance monitoring, enhancing efficiency and decision-making.

Benefits

Marketing & Leads Generation

Streamlines multi-channel campaigns and automated lead capture.

Marketing Requisitions
B2C & B2B Marketing Campaigns
Multi-channel Marketing (Calls, Emails, SMS, WhatsApp)
Lead Nurturing and Engagement
Automated Lead Capture from Travel Portals, Aggregators & Social Media
Custom Form Builder for Leads Capture

Benefits

Our Marketing & Lead Generation module helps businesses attract and convert customers through targeted B2B & B2C campaigns. With multi-channel outreach via calls, emails, SMS, and WhatsApp, it ensures seamless engagement. Automated lead capture from portals and social media, along with a custom form builder, enhances lead collection and conversion, driving growth and maximizing ROI.

Benefits

Leads Management

Ensures structured lead qualification, tracking, and engagement.

Comprehensive Lead Qualification
Travel Products and Services handling
Interaction Logs & Lead History
Lead Lifecycle Management - B2C, B2B, Retail, Corporate & Fixed Departures
Proposal and contract creation
Real-time Lead Tracking
Lost Leads Monitoring and Control with RCA

Benefits

Our Leads Management module streamlines the lead journey, from qualification to conversion, ensuring seamless handling of travel products and services. With real-time tracking, interaction logs, and lifecycle management across B2C, B2B, corporate, and retail, businesses can optimize engagement. Features like proposal creation, lost leads monitoring, and RCA enhance efficiency and maximize conversions.

Benefits

Sales Pipeline Management

Provides a structured approach to tracking deals and revenue forecasting.

Travel Sales Funnel Management
Sales Funnel & Deal Stage Tracking
Revenue Projections & Forecasting
Sales Performance Analysis (Product/Service, Division, Rep, Consolidated)

Benefits

Our Sales Pipeline Management module streamlines sales tracking and optimization for travel businesses. It enables seamless funnel and deal stage tracking, real-time lead insights, and revenue forecasting for data-driven decision-making. With sales performance analysis across multiple levels, businesses can identify opportunities, address gaps, and enhance efficiency. This powerful tool drives conversions, maximizes revenue, and optimizes sales strategies.

Benefits

Accounts & Customer Management

Streamlines client handling, sales tracking, and financial management.

Travel CRF Management
Retail, Corporate, and B2B Client Profiling
Contacts Management
Sales Opportunity Tracking
Meeting Scheduling & Management
Pending Dues & Payment Tracking
Customer Documentation Management
Global Clients Management

Benefits

Our Accounts & Customer Management module simplifies client handling and financial tracking for travel businesses. It enables efficient Travel CRF Management, B2B and corporate client profiling, and seamless contacts management. With sales opportunity tracking, meeting scheduling, and real-time payment tracking, businesses can enhance conversions and maintain financial control. Additionally, customer documentation and global client management ensure smooth operations and personalized service.

Benefits

Customer Service & Support

Ensures efficient query resolution and streamlined interactions.

Meeting Target vs Actual Tracking
Meeting Scheduling & Alerts
Customer Query & Support Ticket Management
SLA-driven Support Tracking
Enterprise Emails Management Solution (EMS)

Benefits

Our Customer Service & Support module enhances efficiency with meeting tracking, scheduling alerts, and streamlined support ticket management. SLA-driven support ensures timely issue resolution, while Enterprise Email Management centralizes communication for seamless client interactions. This module boosts service quality and strengthens customer relationships.

Benefits

Customer Relations Management

Enhances engagement and loyalty through automated follow-ups, personalized travel offers, loyalty programs, and a 360-degree customer view for seamless service.

Automated Customer Greetings & Follow-ups
Travel History based Offers
Loyalty Program Integration
Customer Grievance Handling
360 Degree View

Benefits

Our Customer Relations Management module enhances engagement with automated greetings, travel history-based offers, and loyalty program integration. Efficient grievance handling and a 360-degree customer view ensure personalized experiences, boosting satisfaction and brand loyalty.

Benefits

Field Staff Monitoring

Ensures real-time workforce tracking with geo-fencing attendance, GPS-based sales rep monitoring, location-tagged meetings, and distance-traveled tracking for better accountability and efficiency.

Geo-fencing Attendance logging
GPS-based Sales Rep Tracking
Location Tagging for meetings
Distance Travelled Tracking

Benefits

Our Field Staff Monitoring module enhances productivity with geo-fencing attendance, GPS-based tracking, and location tagging for meetings. Distance traveled tracking ensures accurate reimbursements, optimizing workforce management and operational efficiency.

Benefits

Powerful Reporting & Dashboards

Powerful Reporting & Dashboards module provides AI-driven insights with drill-down reports, performance analytics, customizable dashboards, and third-party BI integrations.

AI-Based Dashboards, Analytics & BI
Drill-down Reports
Performance Insights at Org, Unit, Department, and User Level
Customizable Ad-hoc Reports & Dashboards
MIS Reports for Top Management
Service-wise, Client-wise, Agent-wise Travel Reports
Third Party BI Integrations

Benefits

Our Powerful Reporting & Dashboards module offers AI-driven analytics, drill-down reports, and performance insights at all levels. Customizable dashboards, MIS reports, and third-party BI integrations ensure data-driven decision-making and business growth.

Benefits

Omni-Channel Communication

Centralizes customer interactions with email, SMS, WhatsApp, social media, call APIs, and web chat integrations, ensuring seamless engagement and automated conversation tracking.

In-Built Email, SMS & WhatsApp Integrations
Social Media Integrations including FB, LinkedIn, Instagram & others
Call API Integrations
Web chat widget
Automated interaction logs

Benefits

Our Omni-Channel Communication module enables seamless customer interactions through email, SMS, WhatsApp, social media, and call integrations. With automated logs and real-time web chat, businesses can enhance engagement, improve response times, and strengthen customer relationships.

Benefits

Robust Mobile App

Ensures on-the-go accessibility with Android & iOS support, seamless calling integration, and efficient meeting & appointment management with check-in/check-out tracking.

Android and iOS App for key functions
Seamless Calling Integration
Meeting & Appointment Management
Meeting Check-in/Check-out

Benefits

Our Robust Mobile App ensures seamless travel CRM management on the go. Available for Android and iOS, it features integrated calling, meeting scheduling, and real-time check-in/out tracking, enhancing productivity, responsiveness, and operational efficiency.

Benefits

Productivity & Automation

Boosts efficiency with automated reminders, lead tracking alerts, bulk data uploads, and marketing automation to streamline operations and customer engagement.

Automated Reminders
Configurable Lead Tracking Alerts & Controls
Customer Demos Management
Bulk Data Uploads
Marketing Automation

Benefits

Our Productivity & Automation module streamlines workflows by automating reminders, lead tracking, customer demos, and bulk data uploads. With marketing automation, businesses can run targeted campaigns effortlessly, boosting efficiency, engagement, and growth.

Benefits

Additional Travel Modules

Enhance operations with third-party integrations, API support for seamless bookings, and efficient tour package management for custom and predefined travel offerings.

Third-party Integrations (Itinerary Builder, Travel Accounting, HRMS, Helpdesk & BI Software*)
API Support for Travel Booking Systems & Third-Party Applications
Tour Package Management (Custom & Predefined Packages)

Benefits

Our Additional Travel Modules enhance efficiency with seamless third-party integrations, API support for travel systems, and tour package management. These features streamline operations, automate workflows, and elevate the travel booking experience.

Benefits

Technology & Integrations

Ensures a scalable, secure, and high-performance system with AI-driven automation, robust architecture, cloud-based hosting, and seamless third-party integrations.

Scalable Web & Mobile Applications
Robust Architecture using latest technologies
Ready-to-use Third-party Integrations
AI-Based Algorithms
Enterprise grade Data Security
Cloud-Based Shared & Independent Hosting

Benefits

Our Technology & Integrations module ensures a scalable, high-performance Travel CRM with AI-driven automation, robust security, and seamless third-party integrations. Cloud-based hosting options provide flexibility, driving efficiency and growth.

Benefits

Professional Tech Support

Ensures seamless assistance with SLA-driven resolutions through multi-channel support, including email, calls, chat, and 24x7 premium assistance for enterprises.

Standard & Extended Tech Support via Emails
SLA-Driven Support via Helpdesk & WhatsApp
Premium 24x7 SLA-Driven Support via Multiple Channels (Email, Calls, Chat, Skype, GMeet, etc.)

Benefits

Our Professional Tech Support ensures seamless system performance with SLA-driven assistance via email, helpdesk, and WhatsApp. For continuous support, our 24x7 premium service offers round-the-clock help through multiple channels, minimizing downtime and enhancing reliability.

Benefits